Shipping & Returns

📦 Shipping Policy

Order Processing:
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation.

Shipping Time & Charges:

Tracking Your Order:
Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use this number to track your package on our courier partner’s website.

Shipping Partners:
We use trusted courier services like Leopards, TCS, M&P for local delivery and DHL/FedEx for international shipping.

Incorrect Address:
Please double-check your shipping information before placing the order. We are not responsible for delays or loss due to incorrect addresses.

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🔁 Returns & Refunds Policy

Return Window:
You may return your order within 7 days of receiving it, provided the item is:

• Unused and in original condition

• Packed in its original packaging with all tags attached

• Accompanied by the original receipt or proof of purchase

Non-Returnable Items:

• Final sale or discounted items

• Customized or made-to-order items

• Personal care/hygiene products

How to Request a Return:
To initiate a return, please contact our support team at:

📧 support@noblesplash.com
📞 051-XXXXXXX

Mention your order number and reason for return. We’ll guide you through the return process.

Return Shipping:
Customers are responsible for return shipping unless the item was defective or incorrect. Use a trackable service to ensure safe return.

Refunds:

• Once we receive and inspect the returned item, refunds are processed within 5–7 business days.

• For COD orders, refunds are issued via bank transfer or store credit.

• Shipping charges are non-refundable unless the return is due to our error.

Exchanges:
If you need a different size or color, contact us to check availability. Exchanges follow the same return process and must be requested within 7 days of delivery.

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Need Help?
Our support team is always here for you. Reach out anytime at support@noblesplash.com.